Please Note: This program has been approved for 1.5 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI).

The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit.

COST:: Pre-registered Members $30, Non-Members $35, Students/In-transition Members $15.  Walk-ins add $10.

ABOUT OUR PROGRAM:

All leaders are familiar with employees who exhibit “below standard” performance.  Too often, managers are reticent to directly deal with these performance issues.  As a result, employee performance continues to deteriorate and may eventually poison the team culture.  This session will focus on practical strategies and tips for addressing employee performance issues, including how to get the most out of your organization’s performance management system.  Many organizations invest a great deal of time and resources on improving their performance management systems.  Yet, these changes frequently do not have the desired impact.  This session will provide insight into best practices for effective performance management, based on the results of recent research.

Details Specifically, the session will cover topics such as: 

• Understand how to clearly define “below standard” performance
• Review the seven ways to head off performance issues at the pass—before they poison the culture of the team
• Learn how to avoid the most common pitfalls in dealing with performance issues
• Understand how to leverage your organization’s performance management system—turn performance management from an administrative task into a value-added tool that drives your business
• Understand the key factors that impact people’s perception of the effectiveness of performance management, including fairness, accuracy, and overall value to the business  

ABOUT OUR SPEAKER:

Jennifer Forgie is a managing partner at OnPoint Consulting. She has over 12 years of experience designing and delivering solutions to enhance leadership and organizational effectiveness in a range of industries, including pharmaceuticals, manufacturing, consumer, financial services, and non-profit. The focus of her work has been on helping companies close the gap between strategy and execution. Specifically, Jennifer has deep expertise in organizational assessment, designing and implementing performance management systems, and developing competency models to enhance human resource management systems. She specializes in statistical analysis and interpreting survey data; her approach uses measurement tools to identify key drivers of performance. She has partnered with clients such as New Horizons, Novartis, Columbia University, Terex, and Boston Medical Center Healthnet Plan on organizational assessment initiatives. In addition, she has developed competency models to enhance human resource systems in the areas of selection, training and development, and performance management. She has partnered with Eisai, PeopleSoft, FGIC, and Eduventures on projects of this nature. Jennifer has worked closely with clients such as Keyence, Maersk, and Coca-Cola on projects that use 360° feedback to enhance leadership effectiveness. Furthermore, she has significant experience designing, developing, and facilitating leadership development programs and has worked with clients such as Pfizer, Forest Laboratories, and Siemens Medical Solutions to implement large-scale leadership development initiatives. Earlier in her career, Jennifer held organizational consulting positions with Right Management Consultants and Manus. She began her career in clinical research at the Yale School of Medicine. She holds a bachelor’s degree in neuroscience/psychology from Yale University and is a faculty member at the University of Wisconsin Graduate School of Banking (Human Resources Management School).